Future AI feature

Civic Desk concept.

Council information can be difficult to navigate. The useful version of this tool should live on this website, search a curated index of official DCC pages, and return direct links with plain-English context.

What it could help with

  • Understand what a Council report is about.
  • Find the key recommendation in an agenda item.
  • See what decision councillors are being asked to make.
  • Understand the difference between options in a report.
  • Work out whether an issue should be a service request, submission, complaint, or councillor enquiry.
  • Explain common Council terms.

Example questions

  • What is being decided at the next Council meeting?
  • Can you explain this agenda item in plain English?
  • How do I make a submission on this issue?
  • Why is this item public excluded?
  • Who do I contact about a broken footpath?
  • Where can I find the official Council report?

How it should work

  • Search a local index of official DCC pages.
  • Return the best matching official links.
  • Explain why each link is relevant.
  • Say clearly when it cannot find a reliable answer.

Important disclaimer

The Civic Desk would be informational only. It would not provide official Council advice, legal advice, planning advice, financial advice, or a formal Council decision. It would not replace official DCC channels, statutory processes, service requests, submissions, or professional advice. Residents should always check important information against official Council sources before relying on it.